Reviews For Heating & Air Conditioning Installation Company In Katy, Texas
What Our Clients Say
Seth has been our technician for every visit. We are impressed in his professionalism and knowledge when answering and addressing our questions and concerns. We give Crump A/C & Heating a 5 out of 5 rating and we highly recommend this company.
Bridgette L. Collins
The technician who came to my home was very personable and knowledgeable!!! He conducted a thorough diagnostic and quickly determined my problem. In addition, Seth and his team did the research necessary to confirm the part was still under warranty. Very thankful to them and would highly recommend them and their services!!!
High quality work at reasonable prices. Great people to deal with, we highly recommend.
Amazing customer service!!!
Crump replaced my AC coils. Technicians and office staff were very friendly and most important timely. I will use them again if necessary.
Crump A/C and Heating was very prompt and knowledgeable. It’s great to have my A/C working again
Great Service, Fair Prices, Excellent Service and Simply The Best!!!
We are extremely satisfied with the service we received from Crump A/C and Heating. Amber was so pleasant on the phone and made scheduling easy. Greg arrived promptly, was super polite and professional, and diagnosed our AC condenser problem quickly. The part needed to be ordered, which arrived ahead of schedule, and Seth and Bryce returned the next day, replacing the part in no time. We will be happy to work with this company again.
This is the best HVAC company I have ever dealt with, and reasons are simple. The Crump A/C technician’s name was Seth. He came at the appointed time, and he diagnosed and fixed everything quickly. There are many companies who can fix things, but here is why Crump A/C is now the best I’ve ever seen: 1) He DIDN’T try to sell me new units, nor did he try to say that my coils needed $300 of cleaning. I keep my outside units and their coils VERY clean, so I know when somebody is lying. 2) The technician was very professional, extremely friendly, and he answered all my questions. 3) In addition to all of that, Seth was unfailingly kind and patient with my little boy who just turned 4. I feel certain that my son asked at least 11,000 questions, and Seth answered and explained all of his questions (many times), and he even let my son feel like be was being helpful by asking all those questions. That is uncommon and highly prized in this day and age, and I’ll never forget it.Crump is the best. I’ll never use anybody else.
Crump AC has provided excellent service and quality control with honesty and integrity. Highly recommended for your AC needs.Crump was the 4th company that our warranty sent out to diagnose and repair our AC issues. Saying that the first 3 companies were incompetent crooks would be an understatement. As a client, I’m extremely satisfied with their professionalism, attention to detail and even knocking off $500+ from the bill that wasn’t needed to complete the install. (other companies would have considered it a bonus and kept it)As a business owner in Houston, its great to see other companies take pride in their brand and service. Kudos Crump, I appreciate the quality.
I will always use Crump AC. Very professional, HONEST, and quick response time. I never once felt i was being pressured to spend alot of money or only use their company. I was given options and great advice . Choosing Crump AC was the best decision we made. Informative, fair and reasonable price, professional crew and now my AC is more efficient and cooler than the one we first purschased with a brand new house. No need to waste your time looking for anyone else. CRUMP AC is the only way to go
Always impressed with the excellent knowledge by the technician who comes to service our units. Knowledgeable and experienced, technician takes the time to explain issue of any and give us the realistic options to consider without pushing for more expensive ones only. Also big plus is technician left sites clean (no bits and pieces laying in insulation on ground.We had a small unresolved issue for 2 years with a leaking air handler which had been seen by our old maintenance who just fixed it with a “bandaid” and not understanding the cause, we had two other companies take a look only Crumps found what cause was (air intake form a pvc access pipe that Hs beennadded so we could pour bleach to clear pipes). Highly recommend them. Also am fond of their maintenance program which gives us 10% off repairs if any. They use a great program for scheduling that sends an alert text to give is a precise technician arrival time.
As a Realtor I’m always looking for the best Contractors for my Clients as well as myself! Crumps is an awesome company who is extremely professionally and knowledgeable! If I could truly rate this company and their staff, it would be 10 stars !!!
Seth, Amber and Bryce were great to deal with. They were all patient in answering my questions and gave me several options to choose from with no pressure. They were quick to respond, professional and economical. I definitely recommend.
Seth was absolutely wonderful. I just moved into my new home and was unsure if my A/C was working properly and if it was even a good system. Came to the door with a smiling face and gave me so much more then I originally asked them too. Talked with me about my system and even helped give me ideas on how to make my house cooler without having to spend much money or even any. I would highly recommend them again and again to all my friends and family. When everything could go wrong in a new house or renting one it’s nice to know good people out there exist.